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Preview Dialler Ideally suited to B2B calling, a preview dialler enables an agent to control when the calls are made. This permits the agent to prepare for each call by researching the prospect’s details and any notes of previous contact with them. The agent is thus totally prepared for the call before the number is dialled. The call is placed at the click of a mouse thus saving time over manual dialling and also eliminating misdialled numbers. |
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